Caregiver Rewards - Managing Active Staff
Managing Active Staff
In the Active Staff section, you can track Caregiver points and manually remove or add points or badges. To open up these options, go to Menu > Staff > Caregiver Rewards, then select the bar labeled Active Staff.
Note: Caregivers CAN view all points and badge history.
To add Reward Points to a Caregiver, Click the + icon in the Actions column.
This opens a box that allows you to give the caregivers points, provide context for these points, and provide a note. All of these sections are required. Click Save when it is complete.
To add Badges to a Caregiver: Click the badge icon in the Actions column.
Select the name of the Badge you have created from the dropdown.
Enter a Note (Subject) that will be sent to the recipient, as well as a longer Message (Body).
Click Save when it is complete.
To remove points or add points from a caregiver, click on the “-” on the right side of their name.
This will open a pop-up menu that allows you to remove points from a caregiver, provide a reason for why points are being taken away or added, and provide a note. All of these sections are required. When fields are complete, click Save.
To view the entire history of any caregiver's reward points, click the View History icon to the right of the “+” and “-” icons.
This generates a complete list of the caregiver's points earned, points revoked, and point redemptions.
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